At eReservation, providing a private and secure purchase environment is our top priority. We recognize the importance of ensuring your privacy and protecting your purchases.

Site Security

In creating and providing you with our privacy policy, we are underscoring an ongoing commitment to protecting all Personal Identifying Information you provide us. Personal Identifying Information is information about you that is personally identifiable and includes your name, date of birth, address, email address, phone number(s), and credit card information. We want visitors to our Web site to feel comfortable and confident planning and purchasing travel. To protect your Personal Identifying Information, our Web site uses some of the latest security technology.

Privacy Policy

Your privacy is important to us. Any information that we collect online or via the telephone is done to provide you with the best website experience possible. This site contains links to other sites. eReservationis not responsible for the privacy practices or the content of such Web sites.

Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information, like their E-mail address, financial information (like their account or credit card numbers), and demographic information (like their zip code, age, or income level). Contact information from the order form is used to send orders to our customers. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Financial information that is collected is used to bill the user for products and services. Demographic and profile data is also collected at our site. We use this data to tailor our visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content

Internet Browsers

While ereservation.com supports all SSL compliant browsers, we recommend that you use version 5.0 or higher of Netscape Navigator or Microsoft Internet Explorer. These browsers offer 128-bit encryption, which is the strongest, most secure form of encryption available.

Reservations and Purchases

When you make a reservation or purchase online with, we will share information about you and your purchase with the applicable airline, hotel, car-rental agency, tour operator or other travel suppliers. We will only provide the necessary information to ensure your travel arrangements are confirmed with these travel suppliers. The travel suppliers will use your credit-card information to process your ticket or reservation. At eReservation you always have the option of calling one of our travel experts to complete your purchase.

Use of Your Information

Collected information is used for a number of purposes, including purchasing travel, contacting us, notifying you in the event of any itinerary changes, providing travel documents, participating in a survey, entering a contest or sweepstakes or improving your overall experience when visiting our site as well as for our own internal purposes.

Itinerary Modifications

From time to time, modifications may be made to your travel itinerary because of unforeseen schedule changes, hotel renovations and business conditions. When such modifications are made, you may be notified by postal mail and/or e-mail to inform you of these modifications and help you make alternative arrangements if necessary.

Cookies

When you visit our site, we will assign a "cookie" (a small, unique file used for identification). You do not need to provide this information-it is collected automatically and used in a variety of ways to optimize visits to our site. The cookie does not contain any Personal Identifying Information, and you have the ability to not receive a cookie file by enabling your Web browser to refuse cookies or prompt you before accepting a cookie. The vast majority of visitors to our site leave their cookies enabled, and those refusing cookies will not have access to many tools, services and features offered by our site. Cookie files will remain on your computer's hard drive up to 365 days, or until you manually delete the file.

Communicating With You

If you are a member, or purchaser, we will occasionally use your e-mail address to contact you for the purpose of:

   Reservation confirmations

  Important updates about your travel plans

  Newsletters

  Notifications of travel specials

Opt in/Opt-Out

This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.

1. You can send E-mail to unsubscribe@ereservation.com

2. You can call 1-877-482-6555.

Contacting Us

Personal Identifying Information, including your full name, e-mail address and phone number, will be collected when you contact us for technical support, changes, documents, brochures, refunds or general suggestions. We will respond to you by e-mail and/or telephone.

Contests and sweepstakes information

Occasionally, we may offer visitors to our site an opportunity to participate in a contest or sweepstakes. Information collected when you participate in a contest or sweepstakes may include your full name, e-mail address, phone number and street address.

Changes to our Privacy Statement

This Privacy Policy was produced and posted on our Web site in August 2006. We reserve the right to modify or amend our Privacy Policy at any time, for any reason. Any major changes to the Privacy Policy will be made and posted on the Web site prior to implementation of the change.

If you have questions about our Privacy Statement, please send us an e-mail support@ereservation.com

How to Contact Us

If you have additional questions or concerns, please e-mail us at info@ereservation.com. We read every customer’s e-mail and will respond as soon as possible.

Alternately, feel free to call or write:

eReservation.com Online
Unit 210 - 7164, 120th Street
Surrey, B.C. V3W 3M8
General: 604-940-7110
Facsimile: 604-940-7141
Reservations: 1-877-482-6555